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Terms of service

MIIOR7 SHOP TERMS AND CONDITIONS

 

The online shop www.miior7.com cares about consumer rights. The consumer may not waive the rights granted to him under the Consumer Rights Act. Contractual provisions that are less favourable to the consumer than the provisions of the Consumer Rights Act are invalid and the provisions of the Consumer Rights Act shall apply instead. Therefore, the provisions of these Terms and Conditions are not intended to exclude or limit any of the consumer's rights to which they are entitled under mandatory provisions of law, and any possible doubts shall be interpreted in favour of the consumer. In the event of any inconsistency between the provisions of these Terms and Conditions and the aforementioned legislation, the latter shall prevail and shall be applied.

 

TABLE OF CONTENTS

  1. Definitions.
  2. General provision.
  3. Rules for the use of the Online Shop.
  4. Procedure for concluding a Sales Contract.
  5. Delivery.
  6. Prices and payment methods.
  7. Right of withdrawal.
  8. Complaints about Goods.
  9. Complaints about the provision of electronic services.
  10. Privacy policy and security of personal data.
  11. Provisions for entrepreneurs.
  12. Opinions about the Shop, the Seller or the Goods.
  13. Final provisions.

 

 Definitions.

Terms used in the Rules and Regulations shall mean:

  1. Customer - a natural person, a legal person or an organisational unit which is not a legal person but to which special regulations grant legal capacity, who places an Order in the Store;
  2. Civil Code - Act of 23 April 1964.
  3. Consumer - an adult natural person with full legal capacity, making a purchase in the Store not directly related to his/her economic or professional activity. The provisions relating to the Consumer contained in these Terms and Conditions shall apply to a natural person concluding a contract directly related to his/her business activity, if it follows from the content of that contract that it is not of a professional nature for that person, arising in particular from the subject of his/her business activity, made available on the basis of the provisions of the Central Register and Information on Business Activity;
  4. Basket - a list of products drawn up from the Goods offered in the Shop on the basis of the Buyer's choices;
  5. Buyer - both Customer and Consumer;
  6. Terms and Conditions - these Terms and Conditions for the provision of electronic services within the online shop www.miior7.com;
  7. Internet shop (Shop) - the website available at www.miior7.com through which the Customer may, in particular, place Orders;
  8. Goods - the products presented in the Online Shop;
  9. Sales contract - a contract for the sale of Goods, as defined by the Civil Code, concluded between MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw and the Customer, concluded with the use of the Shop's website;
  10. Consumer Rights Act - Act of 30 May 2014 on consumer rights;
  11. Act on the provision of services by electronic means - Act of 18 July 2002 on the provision of services by electronic means;
  12. Order - the Customer's declaration of intent, aiming directly at the conclusion of the Sales Agreement, specifying in particular the type and number of Goods.

 General provisions.

    1. These Regulations set out the rules for the use of the Online Shop available at www.miior7.com.
    2. These Terms and Conditions are the terms and conditions referred to in Article 8 of the Electronic Services Act.
    3. The Internet shop, operating at the address www.miior7.com, is run by MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw.
    4. These Rules set out in particular:
      1. the rules for registration and use of an account within the Online Shop;
      2. terms and conditions for electronic reservation of Goods available through the Online Shop;
      3. terms and conditions for placing electronic Orders through the Online Shop;
      4. the rules for the conclusion of Sales Contracts using the services provided by the Online Shop.
    5. The use of the Online Shop is possible on condition that the ICT system used by the Customer meets the following minimum technical requirements:Internet Explorer, Firefox, Chrome, Microsoft Edge in the latest version.
    6. In order to use the Online Shop, the Customer should himself/herself have access to a computer workstation or a terminal device with Internet access.
    7. In accordance with the applicable provisions of law, MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA, with its registered office in Warsaw, reserves the right to restrict the provision of services through the Online Store to persons over the age of 18. In such a case, potential Customers will be notified of the above.
    8. Customers may access these Terms and Conditions at any time via the reference on the homepage of www.miior7.com.
    1.  
    2. The Shop may make changes to the descriptions and prices of the Goods and Services. This entitlement does not affect the prices of Goods and Services ordered before the date of the change.
    3. The Seller has the right to grant discounts on individual Goods or Services and to carry out and cancel promotional actions.
    4. Shipping costs are quoted separately for each Order.
    5. Information about the Goods given on the web pages of the Store, in particular their descriptions, technical and usable parameters and prices, constitute an invitation to conclude a contract, within the meaning of e.g. 71 of the Civil Code, and enable the Customers to get acquainted with the main characteristics of the Goods before placing an order.
    6. The Shop may change the range of Goods offered at any time. The change in the offer is subject in particular to supply and delivery restrictions, without prejudice to Orders placed by the Buyer.
    7. The Store's activities involving the sale of Goods or the provision of Services at a distance are carried out in the territory of the Republic of Poland.
    8. The products comply with the requirements of Polish law. The Shop will not be held liable for any violation of the law in force in a country other than Poland to which the product will be delivered at the request of the Buyer (e.g. if the sale of a given product is prohibited in that other country). The Buyer is obliged to check with the relevant authorities of the country to which he intends to export or transfer the products, whether the products he intends to order may be imported to that country. MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw does not conduct wholesale sales in its Internet Shop or sales intended for persons or entities who purchase goods for further commercial resale.

 Rules for the use of the Online Shop.

    1. Registration with the Online Shop is not a prerequisite for using it - it is possible to make a purchase without registration.
    2. Registration takes place by completing and accepting the registration form, made available on one of the pages of the Shop.
    3. Registration is conditional on agreeing to the content of the Terms and Conditions and providing personal data marked as mandatory, necessary for the conclusion and performance of the Sales Agreement.
    4. MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw may deprive the Client of the right to use the Online Store, as well as restrict the Client's access to some or all of the resources of the Online Store, with immediate effect, in the event that the Client violates the Terms and Conditions, and in particular when the Client:
      1. provided incorrect, inaccurate or out-of-date data when registering with the Online Shop, which is misleading or infringes the rights of third parties,
      2. has, by means of the Online Shop, violated the personal rights of third parties, in particular the personal rights of other Customers of the Online Shop,
      3. commits any other behaviour, which will be considered by MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw to be against the applicable provisions of law or general rules of Internet use or harming the good name of MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw.
    5. A person who has been deprived of the right to use the Online Store may not register again without the prior consent of MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw.
    6. In order to ensure the security of the transmission of messages and data in connection with the services provided as part of the Online Shop, the Online Shop shall take technical and organisational measures appropriate to the degree of security risk of the services provided, in particular measures to prevent unauthorised persons from obtaining and modifying personal data transmitted on the Internet.
    7. The customer is obliged in particular to:
      1. not to provide or transmit content that is prohibited by law, promotes violence, is defamatory or infringes the personal rights and other rights of third parties,
      2. use the Online Shop in a manner that does not interfere with its functioning, in particular through the use of specific software or devices,
      3. not to take actions such as: sending or posting unsolicited commercial information (spam) within the Internet Shop,
      4. use the Internet Shop in a manner not onerous for other customers and for MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw,
      5. to use any content posted within the Online Shop only for your own personal use,
      6. use the Internet Shop in a manner compliant with the provisions of the law in force in the Republic of Poland, the provisions of the Rules of Procedure, as well as with the general principles of Internet use.
    8. If the Customer has registered with the Online Shop, then he/she is not allowed to transfer his/her password to third parties. The Online Shop shall not be liable for orders made by unauthorised third parties to whom the Customer has provided his/her password or who have gained access to the Customer's account as a result of the Customer's failure to exercise caution when using the password to his/her account with the Online Shop.

 Procedure for concluding a Sales Contract.

    1. In order to conclude a Sales Contract via the Internet Shop, one should visit the website www.miior7.com, make a selection of Goods, taking subsequent technical actions based on the messages displayed to the Customer and information available on the website.
    2. The selection of the ordered Goods by the Customer is made by adding them to the Basket.
    3. The Buyer may order one or more Goods from among those offered on the Site. If the Buyer intends to purchase more of the same Goods in a single transaction, the Shop reserves the right to extend the transaction lead time. The Buyer will be informed of the modification of the terms and conditions for the acquisition of the same Goods in one transaction immediately after placing the Order.
    4. During the process of placing the Order - until the "Order" button is pressed - The Customer has the possibility of modifying the data entered and with regard to the selection of the Goods. To do so, follow the messages displayed to the Customer and the information available on the website.
    5. Once the Customer using the Online Shop has entered all the necessary data, a summary of the Order placed will be displayed. The summary of the Order placed shall contain information concerning:
      1. the subject of the Contract,
      2. the unit price and the total price of the Goods ordered, including delivery costs and additional costs (if any),
      3. the selected payment method,
      4. the selected delivery method.
    6. In order to send an Order, it is necessary to accept the content of the Regulations and to provide personal data marked as mandatory. As soon as the Buyer has accepted his Order, he is deemed to have knowingly accepted the subject and conditions of execution of the Order in question, including his obligation to pay the price of the Order, the price, size, characteristics, quantity and delivery date of the Goods offered by the Store and ordered by the Buyer.
    7. Sending an Order by the Customer constitutes a declaration of will to conclude a sales agreement with MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered seat in Warsaw, in accordance with the content of the Regulations.
    8. Once the Order has been placed, the Customer will receive an email containing a final confirmation of all relevant elements of the Order.
    9. The contract shall be deemed to have been concluded upon receipt by the Customer of the email referred to in section 4.8 above.
    10. The Shop is not responsible for an incorrect e-mail address or failure to receive an e-mail sent to confirm or send the Order. In any case where the Order is placed by the Buyer, the sale will be considered definitive.
    11. By accepting these Terms and Conditions, the Customer agrees that an invoice in electronic form may be made available to him for inspection and/or downloading. The provision of an invoice in electronic form is sent to the e-mail address provided by the Customer during the placement of the Order, which the Customer is responsible for indicating correctly. MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw shall make every effort and use appropriate technical means to make the provision of the invoice in electronic form secure. MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw is not responsible for the consequences of the Customer's non-compliance with the security rules and reserves the right to change the file format and the manner of making an invoice available in electronic form, as well as to introduce other technical changes in this respect.

 

    1. The regular delivery of the Goods shall be limited to the territory of the European Union and shall take place to the address indicated by the Customer when placing the Order.
    2. Delivery costs are added to the price of the Goods purchased and shown separately on the sales document. The Shop may change the offered delivery options at any time, however, the form of delivery accepted by the Buyer at the time of placing the Order shall be binding for the Contract of Sale concluded as a result of placing that Order by the Buyer.
    3. Delivery of the ordered Goods is made by courier service.
    4. Delivery shall be made to the address indicated by the Customer; the rights of persons taking delivery at this address will not be examined. If delivery is prevented or hindered by the fact that the address given is incorrect or has become incorrect, or delivery is not accepted at this address or is not accepted there immediately, the Customer shall be responsible for this.
    5. The delivery period is between 4 and 30 working days from the day the Customer sends the Order.
    6. It is recommended that the Buyer or recipient of the Order check the condition of the parcel and the Goods in the presence of the courier upon delivery. In the event of damage or loss, it is recommended to refuse acceptance of the consignment and immediately draw up a complaint protocol containing all reservations concerning the irregularity found in a clear and detailed manner and send it to: miior7@miior.com (the protocol is in the possession of the courier).
    7. At the Customer's request, delivery of the Goods is possible to countries outside the European Union. The details of such delivery will be determined on an individual basis, based on the terms and conditions of the relevant carriers. The Customer shall bear all costs associated with such delivery, including customs and other necessary charges.

 Prices and payment methods.

    1. The prices of the Goods are inclusive of all components, excluding delivery costs, including VAT (distinguished by the rate) and any other components and charges. Any change in the rate of VAT will automatically be included in the price of the Goods offered by the Shop.
    2. The prices of the Goods are those in force at the time the Order is placed by the Buyer. The Shop may change the prices of the Goods at any time, but the prices accepted by the Buyer at the time of placing the Order shall be binding for the Contract of Sale concluded as a result of the Buyer placing that Order.
    3. The customer has the option to pay the price:
      1. by bank transfer to the bank account number PL 77 1030 0019 0109 8503 0011 4317 or Euro 19 1030 0019 0109 7806 0104 4818 or the individual account number indicated by the shop;
      2. payment via the PayU payment platform;
      3. payment on the Stripe payment platform;
      4. payment by payment card on the payment platforms provided.
    4. When choosing any of the forms of payment indicated in 6.3. above, the Customer shall bear the related costs. These costs include in particular the fees and commissions charged to the Store by the bank or payment operator, including the costs of currency conversion of the payment if the Customer fails to make the payment to the currency account indicated by the Store. The resulting transaction costs do not constitute the Store's revenue and depend on the prices indicated by the providers of the service and constitute their revenue. If the Store has to incur such costs, it can call on the Customer to make an appropriate surcharge, the payment of which will be conditional on the fulfilment of the order.
    5. Payment by bank transfer should be made on the day the Order is placed. If the Online Shop does not receive payment for the Order within 5 days from the date of placing the Order, the Order will be cancelled and the Customer will receive an e-mail informing that the Order has been cancelled.
    6. Payment via payment platforms is made on the relevant platform. Once the payment platform has been selected as the form of payment, the Customer will be redirected to the page of this platform. Immediately after the payment has been made, the Customer will be redirected back to the Online Shop website.
    7. The Shop has the right to suspend or cancel the execution of an order and/or delivery, irrespective of the type and stage of execution, in the event of non-payment or partial payment of amounts due from the Buyer, in the event of a payment incident, fraud or attempted fraud in connection with the use of the Shop's Website, also for future orders.
    8. The delivered Goods shall remain the property of MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw until full payment has been made.
    9. By accepting these Terms and Conditions, the Customer consents to the provision of an invoice in electronic form. The provision of an invoice in electronic form shall be made available by sending it to the e-mail address provided by the Customer during the placement of the Order, which the Customer is responsible for indicating correctly. MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw shall make every effort and use appropriate technical means to make the provision of the invoice in electronic form secure. MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw is not responsible for the consequences of the Customer's non-compliance with the security rules and reserves the right to change the file format and the manner of making an invoice available in electronic form, as well as to introduce other technical changes in this respect.

 

  • Right of withdrawal.
    1. The Buyer who is a Consumer shall have the right to withdraw from the Sales Contract, without giving any reason, within fourteen (14) days from the date of delivery to him.
    2. The withdrawal period shall expire 14 days after delivery.
    3. In order to exercise the right of withdrawal, the Consumer must inform the Shop of his or her decision to withdraw from the Contract by an unequivocal statement (made by telephone, sent by post, fax or e-mail).
    4. The consumer may use the model withdrawal form (link), but this is not obligatory.


 MODEL STATEMENT OF WITHDRAWAL FROM THE AGREEMENT
(to be completed and returned only if you wish to withdraw from the Agreement)
- Addressee MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw, ul. Marywilska 34, 03-228 Warsaw


 - I/We(*) hereby give notice(*) of my/our(*) withdrawal from the contract of sale of the following items(*) / contract of delivery of the following items:
 - Date of conclusion of the contract(*)/collection(*): -
First and last name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if the form is sent on paper)
- Date
(*) Delete as appropriate.

  1. In order to comply with the withdrawal period, it is sufficient for the Consumer to communicate information concerning the exercise of the right of withdrawal before the expiry of the withdrawal period. As part of the information on withdrawal from the Contract, it is advisable to provide additional information to facilitate identification of the consignment.
  2. The Goods must be returned in an unaltered condition with no signs of use and should be in the original company packaging. The Customer shall be liable for any diminution in the value of the purchased Goods resulting from the use of the Goods beyond what is necessary to ascertain the nature, characteristics and functioning of the Goods.
  3. The right of withdrawal cannot be exercised in respect of goods supplied in sealed packaging which, once opened, cannot be returned for reasons of hygiene or health protection. The Buyer shall be informed of the impossibility to withdraw from the purchase contract for products which have been unpacked and whose reintroduction into circulation by the Shop would give rise to a risk relating to hygiene or health protection.
  4. In the event of withdrawal from the Contract, the Shop shall reimburse all payments received, including the costs of delivery of the Goods (except for the additional costs resulting from the chosen method of delivery other than the cheapest usual method of delivery offered by the Shop) immediately and, in any event, no later than 14 working days from the day on which the Shop was informed of the exercise of the right to withdraw from this Contract. The Shop may withhold reimbursement of the aforementioned amount until it has received the Goods back or the Consumer has provided proof of their return, whichever event occurs first. The above provision shall not apply to partial withdrawal from the Contract (as to selected Goods within the Order) in the event that the costs of delivery of the Goods have been charged as a lump sum - in a fixed amount and not depending on the volume of delivery.
  5. The Buyer shall bear the costs of returning the Goods.

 

  • Complaints about Goods.
    1. The Seller, on the basis of Article 558 § 1 of the Civil Code, completely excludes liability towards Customers who are not Consumers for physical and legal defects (warranty). This exclusion does not apply to a natural person concluding a contract directly related to his/her business activity, when it follows from the content of this contract that it does not have a professional character for this person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity.
    2. MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw as the seller (Seller) shall be liable in the event that the Goods do not comply with the contract.
    3. Complaints resulting from violations of the Customer's rights guaranteed by law or on the basis of these Regulations should be addressed to miior7@miior.com. MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw undertakes to examine each complaint within 14 days.
    4. Goods are in conformity with the contract if, in particular, their: a) description, type, quantity, quality, completeness and functionality, and, in relation to goods with digital elements, also compatibility, interoperability and availability of updates; b ) suitability for the specific purpose for which it is needed by the Consumer, of which the Consumer has informed the Seller at the latest at the time of the conclusion of the contract and which the Seller has accepted. In addition, the Goods, in order to be deemed to be in conformity with the contract, must:

(a) be fit for the purposes for which Goods of that kind are normally used, having regard to the applicable law, technical standards or good practice; (b) appear in such quantity and have such characteristics, including durability and safety and, in respect of Goods with digital elements, functionality and compatibility, as are typical of Goods of that type and which the consumer may reasonably expect, taking into account the nature of the Goods and the public assurances made by the Seller, its legal predecessors or persons acting on their behalf, in particular in advertising or on labelling, unless the Seller demonstrates that: a. he was not aware of the public assurance in question and, judging reasonably, could not have been aware of it; b. prior to the conclusion of the contract the public assurance was rectified in the terms and form in which the public assurance was given, or in a comparable manner; c. the public assurance did not influence the Consumer's decision to conclude the contract; c. be supplied with packaging, accessories and instructions which the Consumer may reasonably expect to be provided; d. be of the same quality as the sample or design which the Seller made available to the Consumer before the conclusion of the contract and correspond to the description of such sample or design.

  1. The Seller shall not be liable for the lack of conformity of the Goods with the contract to the extent referred to above if the Consumer, at the latest at the time of the conclusion of the contract, has been expressly informed that a specific feature of the Goods deviates from the requirements for conformity with the contract as specified above, and has expressly and separately accepted the lack of a specific feature of the Goods.
  2. The Seller shall be liable for the lack of conformity of the Goods with the contract existing at the time of delivery and disclosed within two years from that time, unless the term of usefulness of the Goods, as determined by the Seller, its legal predecessors or persons acting on their behalf, is longer. Any lack of conformity of the Goods with the contract which has become apparent before the expiry of two years from the time of delivery of the Goods shall be presumed to have existed at the time of delivery unless the contrary is proved or the presumption cannot be reconciled with the nature of the Goods or the nature of the lack of conformity of the Goods with the contract.
  3. The Seller may not rely on the lapse of the time limit for establishing the non-conformity of the Goods with the contract as specified above if he has fraudulently concealed this non-conformity.
  4. If the Goods are not in conformity with the contract, the Consumer may request repair or replacement. The Seller may make a replacement when the Consumer demands a repair, or the Seller may make a repair when the Consumer demands a replacement, if bringing the Goods into conformity with the contract in the manner chosen by the Consumer is impossible or would require excessive costs for the Seller. If repair and replacement are impossible or would require excessive costs for the Seller, he may refuse to bring the Goods into conformity with the contract. When assessing the excessive costs for the Seller, all circumstances of the case shall be taken into account, in particular the significance of the non-conformity of the Goods with the contract, the value of the Goods in conformity with the contract and the excessive inconvenience for the Consumer resulting from the change in the manner of bringing the Goods into conformity with the contract.
  5. The Seller shall carry out repair or replacement within a reasonable time from the moment the Seller was informed by the Consumer of the lack of conformity with the contract and without undue inconvenience for the Consumer, taking into account the specific nature of the Goods and the purpose for which the Consumer purchased them. The costs of repair or replacement, including in particular the costs of postage, carriage, labour and materials, shall be borne by the Seller.
  6. The Consumer shall make the Goods subject to repair or replacement available to the Seller. The Seller shall collect the Goods from the Consumer at his expense.
  7. The consumer is not obliged to pay for the mere use of the Goods, which are subsequently replaced.
  8. If the Goods are not in conformity with the contract, the Consumer may make a declaration of price reduction or withdrawal from the contract when: (a) the Seller has refused to bring the Goods into conformity with the contract; (b) the Seller has failed to bring the Goods into conformity with the contract; (c) the non-conformity of the Goods with the contract continues even though the Seller has tried to bring the Goods into conformity with the contract; d) the lack of conformity of the Goods with the contract is so significant that it justifies a reduction of the price or withdrawal from the contract without prior use of the remedies specified above; e) it is evident from the Seller's statement or circumstances that he will not bring the Goods into conformity with the contract within a reasonable time or without undue inconvenience for the Consumer.
  9. The Seller shall reimburse to the Consumer the amounts due as a result of exercising the right to reduce the price immediately, but no later than within 14 days of receiving the price reduction declaration.
  10. The consumer may not withdraw from the contract if the lack of conformity of the Goods with the contract is immaterial.
  11. If the lack of conformity concerns only some of the Goods supplied under the contract, the Consumer may withdraw from the contract only in respect of those Goods and also in respect of other Goods purchased together with the non-conforming Goods, if the Consumer cannot reasonably be expected to agree to keep only the non-conforming Goods.
  12. In the event of withdrawal from the contract, the Consumer shall immediately return the Goods to the Seller at the Seller's expense. The Seller shall reimburse the price immediately, no later than within 14 days from the date of receipt of the Goods or proof of their return
  13. The Seller shall refund the price using the same method of payment used by the Consumer, unless the Consumer has expressly agreed to a different method of refund that does not incur any costs for the Consumer.
  14. MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw informs that subjective feelings of the Customers regarding their individual tastes (e.g. the colour does not suit the Customer, the light is too bright, etc.) do not mean that the Goods do not comply with the agreement.

 

  1. Complaints about the provision of electronic services.
  1. MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA, with its registered office in Warsaw, undertakes to ensure the fully correct operation of the Store, to the extent resulting from current technical knowledge, and undertakes to remove any irregularities reported by the Customers within a reasonable period of time.
  2. The Customer is obliged to immediately notify MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw of any irregularities or interruptions in the functioning of the Online Shop service.
  3. Irregularities related to the functioning of the Store may be reported by the Customer in writing to the following address: ul. Marywilska 34, 03-228 Warsaw, by e-mail at miior7@miior.com or by using the contact form.
  4. In the complaint, the Customer should state his/her name, correspondence address, type and date of the irregularity related to the functioning of the Store.
  5. MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw undertakes, as far as possible, to consider each complaint within 14 days, and if this is not possible, to inform the Customer within this period when the complaint will be considered.

 

  1. Privacy policy and security of personal data.
  1. The administrator of the personal data provided by the Customers is MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw.
  2. The shop undertakes to protect personal data in accordance with the applicable legal provisions in this regard, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.
  3. All information regarding the controller of the personal data, the purposes of processing the personal data, the recipients of the data, the period for which the data will be stored and the rights of the data subject are indicated in detail in the Privacy Policy located at: .................................................
  4. By accepting the Terms and Conditions, the Customer simultaneously declares that he/she has familiarised himself/herself with the above-mentioned Privacy Policy and the information clause contained therein within the meaning of Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.

 

  1. Provisions for entrepreneurs.
  1. This section of the Terms and Conditions and the provisions contained therein shall only apply to Customers who are not consumers.
  2. The Seller has the right to withdraw from a Sales Contract concluded with a Customer who is not a consumer within 14 calendar days of its conclusion. Withdrawal from the Sales Contract in this case may take place without giving any reason and does not give rise to any claims on the part of the Customer who is not a consumer against the Seller.
  3. In the case of Customers who are not consumers, the Seller has the right to limit the available payment methods, including requiring prepayment in full or in part, regardless of the payment method chosen by the Customer and the fact that the Sales Agreement has been concluded.
  4. At the moment of issuance of the Goods by the Seller to the carrier, the benefits and burdens related to the Goods as well as the risk of accidental loss or damage to the Goods are transferred to the Customer who is not a consumer. The Seller in such a case shall not be liable for loss, loss or damage to the Goods arising from acceptance for carriage until delivery to the Customer and for delay in carriage of the consignment.
  5. If the Goods are sent to the Customer via a carrier, the Customer who is not a consumer is obliged to examine the consignment at the time and in the manner usual for consignments of this type. If he finds that the Goods have suffered loss or damage during carriage, he is obliged to take all steps necessary to establish the carrier's liability.
  6. In accordance with Article 558 § 1 of the Civil Code, the Seller's liability under warranty for the Goods towards the Customer who is not a consumer is excluded.
  7. The Seller's liability towards a Customer who is not a consumer, regardless of its legal basis, is limited - both as part of a single claim and for all claims in total - to the amount of the price paid and the costs of delivery under the Contract of Sale, but not more than one thousand PLN. The Seller shall be liable towards the Customer who is not a consumer only for typical damages foreseeable at the time of conclusion of the Sales Agreement and shall not be liable for lost benefits towards the Customer who is not a consumer.
  8. Any disputes arising between the Seller and a Customer who is not a consumer shall be submitted to the court having jurisdiction over the Seller's registered office.

 

  1. Opinions about the Shop, the Seller or the Goods.
  1. The Seller may make available to Customers the possibility of posting opinions about the Shop, the Seller or the Goods - within the Shop or external services belonging to third parties. In this case, the provisions of this section shall apply to the posting of opinions.
  2. The posting of an opinion is possible after the use of the Shop, in particular after the conclusion of a Sales Contract, and the posting of an opinion is possible at any time.
  3. The client should formulate opinions in a fair, honest and factual manner, as far as possible linguistically correct and without using vulgarisms or other words commonly regarded as offensive.
  4. The posting of opinions is prohibited:
  5. a) without prior use of the Shop;

(b) fulfilling the characteristics of an act of unfair competition within the meaning of Article 3 of the Act of 16 April 1993 on Combating Unfair Competition;

  1. c) violate the personal rights of the Seller or a third party;
  2. d) by paying users in order to artificially increase the rating of the Goods.
  3. The Seller may verify at any time whether the posted opinions comply with the Terms and Conditions, in particular whether they come from Clients who have actually purchased the Goods. In addition, in the case of any doubts of the Customer concerning the posted opinions, the Customer may report the opinion to the Seller for verification. Upon receipt of a notification from the Customer, the Seller shall take actions, appropriate to its capabilities, aimed at verifying the posted opinion.
  4. If an opinion is posted which does not meet the requirements set out in these Terms and Conditions, the Seller may refuse to publish the opinion or remove it.

 

  1. Final provisions.
  1. Settlement of potential disputes arising between MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw and the Customer, who is a Consumer within the meaning of Article 22[1] of the Civil Code, shall be submitted to the competent courts in accordance with the provisions of the relevant provisions of the Civil Procedure Code.
  2. Detailed information on the possibility for a Customer who is a consumer to use out-of-court ways of dealing with complaints and pursuing claims, as well as rules of access to these procedures, are available on the website of the Office of Competition and Consumer Protection. There is also a contact point at the President of the Office of Competition and Consumer Protection, whose task is, inter alia, to provide assistance to consumers in matters concerning out-of-court settlement of consumer disputes. The consumer has the following examples of out-of-court ways of dealing with complaints and claims: (1) an application for dispute resolution to a permanent amicable consumer court (2) an application for out-of-court dispute resolution to a provincial inspector of the Commercial Inspection and (3) assistance from a district (municipal) consumer ombudsman or a social organisation whose statutory tasks include consumer protection
  3. A platform for online dispute resolution between consumers and traders at EU level (ODR platform) is available at http://ec.europa.eu/consumers/odr. The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and traders seeking out-of-court resolution of a dispute concerning contractual obligations arising from an online sales or service contract.
  4. Settlement of potential disputes arising between MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw and a Customer who is not a Consumer within the meaning of Article 22[1] of the Civil Code shall be referred to the court in Warsaw.
  5. In matters not covered by these Terms and Conditions, the provisions of the Civil Code, the provisions of the Act on Providing Services by Electronic Means and other relevant provisions of Polish law shall apply.
  6. The MIIOR trademark and all graphic or non graphic signs, all illustrations, images and logos and all content on the website www.miior7.com are and will remain the exclusive property of MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw or the respective owner of the intellectual property rights. All reproduction, modification or use of the above trademarks, illustrations, images and logos or any other content of the said website, in whole or in part, for any reason and in any medium, without the express prior written consent of MIIOR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ I WSPÓLNICY SPÓŁKA KOMANDYTOWA with its registered office in Warsaw or the respective holder of the intellectual property rights, is prohibited.
  7. The Seller reserves the right to amend the Terms and Conditions. In the case of contracts of a continuous nature, e.g. the provision of account services, the amended Terms and Conditions are binding on the Customer if the Customer has been notified of the amendment to the Terms and Conditions and has not terminated the contract within 14 calendar days of the notification of the amendment. Amendments to the Terms and Conditions do not affect Orders already placed or Orders in the process of being placed. The Seller publishes amendments to the Terms and Conditions on the website of the Online Store. Information about amendments to the Terms and Conditions will be made available on the website of the Online Store no later than 14 calendar days before the amended Terms and Conditions are introduced. The Customer may deliver to the Seller a written statement of termination of the Contract due to lack of acceptance of the proposed change to the Terms and Conditions at the latest on the day preceding the change coming into effect. Failure to submit the statement by the aforementioned deadline shall mean acceptance of the amended Terms and Conditions. If the Customer submits a statement of non-acceptance of the changes to the Terms and Conditions, the Customer's account shall be terminated as of the day preceding the effective date of the change.
  8. These Terms and Conditions are effective as of 09.03.2024 and is valid indefinitely.

 

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